Frequently Asked Questions
Everything you need to know about your next ride with akta MTB.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-7 business days depending on your location.
What is your return policy for mountain bike gear?
We offer a 30-day return policy for all unused items in their original packaging. Please ensure tags are attached and the product shows no signs of trail wear.
Do you offer international shipping?
Yes, we ship our MTB apparel and components worldwide. Shipping costs and delivery times are calculated at checkout based on your destination.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring your current gear or body dimensions and comparing them to our charts for the best fit.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm at checkout.
Are your products covered by a warranty?
Yes, all akta MTB products come with a one-year manufacturer warranty against defects in materials and workmanship.